My Husband "Subvet" says that when our first son "Sonshine" was born the sun rose on our world, when our second son "Gator" was born the sun laughed and when our daughter "Sugars" was born all the flowers bloomed. That says it all.

"Life is not about waiting for the storms to pass...
It's about learning how to dance in the rain."
Anonymous

Your mind is the garden, your
thoughts are the seeds, the harvest can either be flowers or weeds. — William
Wordsworth

Tuesday, September 16, 2008

So, what would YOU say?

Remember this recent debacle?

Well, Trend Micro sent me the following email:



Dear Valued Customer,

Thank you for trusting Trend Micro Technical Support.

Tell us about your support experience by answering our Customer Feedback Form. Your feedback and suggestions are important to us, and will be used to continually improve the quality of our service.


So? What would you say??

2 comments:

Subvet said...

"Get snapped!" comes to mind.

diana said...

i would be honest without getting hostile. honest feedback will be valuable to them and help them be better at service and providing product.