OK, well, now I'm really hacked!
remember my "D" post? about shopping at Walmart and NOT finding what I was looking for. Then asking an associate who said "The computer says there are 10 here somewhere, but I can't find them....sorry"
Well, I was on another blog having a similar conversation in her comment thread and I thought you know.
"You're either a part of the problem or a part of the solution" Subvetism #429.
So I thought I'm gonna find them online and send an email telling them what happened. I'd like to know where the 10 foot rule went and why the associates aren't wearing the easily identifiable vests anymore. Not to mention keeping stuff on the shelves.
OK, I go through all the crap and finally get to where you can send an email about a particular store. Guess what....here's what you get.
Help Us Improve
At Wal-Mart, we're committed to Customer Satisfaction. If your visit was pleasant, please share it with us. If you were disappointed, we'd like to learn how we may serve you better. Your comments and suggestions about your Wal-Mart shopping experience are very important to us.Thanks for your time!
Your feedback will be sent in regard to:
2041 Redbud Blvd
1.Was the parking lot clear of trash and shopping carts?
2.Was our store clean?
3.Did you find everything you needed?
4.Was it difficult to push your cart through the store because of merchandise or pallets in the aisles?
5.Was the bathroom clean and well stocked? (soap, toilet paper, etc.)
6.Were you greeted when you entered the store?
7.Were you directed to the checkout lane with the shortest line?
8.Were you thanked for shopping at Wal-Mart?
9.What day of the week did you visit Wal-Mart?
10.What time of the day did you visit Wal-Mart?
11.How likely are you to visit this store in the future?
Very likely Possibly Not very likely Not at all
each with the little dots you click on.
There was no comment section!! If your particular gripe doesn't fit in one of these 11 questions I guess they just don't care. No Did you find everything you needed? Were the associates friendly and helpful?
Walmart really is the only game in town other than Target which has it's own flaws so I'm not sure I can boycott it. But truly this just sucks!